Seeking and providing remote help
When you are seeking remote help from a third party please keep the following in mind:
1. If you think there is something wrong with one of your devices or accounts and you are uncomfortable or unsure about what to do next, ask for help from a trained technical professional or (inter)national organizations whom you feel you can trust. The guides referenced in the Resources section can also help. If possible, do not rely on unknown people you find online. Among the organizations you may reach out to include:
- EFF E: info[at]eff.org
- Front Line Defenders E: info[at]frontlinedefenders.org
- CPJ E: info[at]cpj.org
- RSF E: internet[at]rsf.org
- Access E: help[at]accessnow.org
- PGP key fingerprint: 6CE6 221C 98EC F399 A04C 41B8 C46B ED33 32E8 A2BC
- Digital Defenders Partnership E: ddp[at]hivos.org
- Freedom House
- Internews
- IWPR
- Open Technology Fund E: info[at]opentechfund.org
- PGP key fingerprint: 67AC DDCF B909 4685 36DD BC03 F766 3861 965A 90D
2. When seeking help, also remember that the device you are using might be the subject of the attack. In order to establish a secure line of communication with a person who can help you, it may be necessary to contact them from an alternate, trustworthy device.