Feminist Helplines

A global community of initiatives that provide support to women and LGTBQIA+ people facing digital gender-based violence.

In different parts of the world, feminist collectives and networks are creating local and regional helplines for people facing gender-based violence in digital spaces. And even though they usually work with limited resources, these initiatives are acting on the front line to mitigate digital threats and attacks.

We are working to facilitate the global community of feminist helplines to encourage knowledge and resource exchange among them. And also to build bridges between them and other initiatives that support Human Rights Defenders and activists facing digital emergencies, such as CiviCERT members.

  • Models of Feminist Helplines for people facing Gender-Based Violence in Digital Spaces

    Models of Feminist Helplines for people facing Gender-Based Violence in Digital Spaces

  • Challenges in helpline’s management: putting care at the centre

    Challenges in helpline’s management: putting care at the centre

  • What is the best ticketing system for our helpline?

    What is the best ticketing system for our helpline?

Community Conversations

Feminist Helplines’ Community Conversations is a cycle of sessions dedicated to helplines supporting people facing digital violence. This year the sessions are organized in two formats: community conversations (CC), to chat and exchange knowledge and opinions horizontally, and training sessions (SF), to learn about specific topics.

CC #5 – NOVEMBER 2022

Sharing practices around developing documentation for feminist helplines

Building feminist infrastructure

Between June and July 2021, 12 pioneering projects presented their work to the global community of feminist helplines. They shared how and why they emerged, how they organise their work, what are the challenges to their sustainability, and what strategies they develop to provide support.