Feminist Helplines
A global community of initiatives that provide support to women and LGTBQIA+ people facing digital gender-based violence.
In different parts of the world, feminist collectives and networks are creating local and regional helplines for people facing gender-based violence in digital spaces. And even though they usually work with limited resources, these initiatives are acting on the front line to mitigate digital threats and attacks.
We are working to facilitate the global community of feminist helplines to encourage knowledge and resource exchange among them. And also to build bridges between them and other initiatives that support Human Rights Defenders and activists facing digital emergencies, such as CiviCERT members.
Community Conversations
Feminist Helplines’ Community Conversations is a cycle of sessions dedicated to helplines supporting people facing digital violence. This year the sessions are organized in two formats: community conversations (CC), to chat and exchange knowledge and opinions horizontally, and training sessions (SF), to learn about specific topics. Learn more >
CC #01 – MARCH 2022
What do we mean by feminist accompaniment?
CC #02 – MAY 2022
How do we engage with commercial platforms to manage cases?
TS #03 – JULY 2022
What is the best ticketing system for our helpline?
CC #04 – SEPTEMBER 2022
Challenges in helpline’s management: putting care at the centre
CC #05 – NOVEMBER 2022
Sharing practices around developing documentation for feminist helplines
CC #06 – APRIL 2023
Shared technical infrastructure experiences
CC #07 – JUNE 2023
Psychological support for direct care teams and caregivers
CC #08 – AUGUST 2023
Collaboration mechanisms to advocate towards social media companies
CC #09 – OCTOBER 2023
Legal certification to GBVO to use in legal proceedings
CC #10 – DECEMBER 2023
Helplines That Act As GBVO Observatories
Building feminist infrastructure
Between June and July 2021, 12 pioneering projects presented their work to the global community of feminist helplines. They shared how and why they emerged, how they organise their work, what are the challenges to their sustainability, and what strategies they develop to provide support.
